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Travel Troubleshooter: How A Car Rental Cancellation Turned Into A $52 Annoyance

Travel / Travel Troubleshooter /

Q: I recently booked a Hertz rental car through Expedia for pickup at Fargo Airport. The reservation clearly stated that I could cancel at any time before pickup without a penalty. Three days before my rental, I canceled the reservation through Expedia and received an email confirming my cancellation without a cancellation fee.

Imagine my ...Read more

Travel Troubleshooter: Passenger Gets Stonewalled By Expedia After Flight Cancellation

Travel / Travel Troubleshooter /

Q: My daughters and I were set to fly to Cambodia from Eugene, Oregon, via Seattle. The first leg was on Alaska Airlines with a connection to EVA Air in Seattle. The Alaska flight was the first leg of our trip to Cambodia. Hours before our departure, Alaska canceled our flight because of a crew shortage. No rebooking options existed, so we drove...Read more

 

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