Travel
/Home & Leisure
Travel Troubleshooter: Booking.Com Transfers Refund To Someone Else's Credit Card
When Booking.com refunds Elaine Treacy for a canceled vacation rental, it transfers her money to someone else's credit card. How can she get her money back?
Q: I reserved a villa in Alicante, Spain, through Booking.com and paid in full. Three days before my trip, Booking.com canceled the reservation and offered little help in getting an ...Read more
Travel Troubleshooter: American Airlines Promises Compensation For Delay, To No Avail
Q: My wife and I were scheduled to fly from Heathrow Airport to O'Hare International Airport on American Airlines a few months ago. The flight was delayed by 14 hours. While we waited for the flight, American Airlines provided a hotel room and meals, as well as a pamphlet explaining our right to collect $652 per person for the delay.
When we ...Read more