Travel

/

Home & Leisure

American Airlines Changes Flight Without Notifying Passenger

Travel / Travel Troubleshooter /

American Airlines changes Erica Remer's flight without telling her. Now she's trying to get a refund for the original ticket. Why won't the airline help her?

Q: I booked a flight from Lisbon, Portugal, to Cleveland on American Airlines that was supposed to get in around 5 p.m. The airline first changed the arrival time to 5:20 p.m., which I ...Read more

Travel Troubleshooter: National Charges Renter $1,357 Two Months After Returning A Car

Travel / Travel Troubleshooter /

Q: I recently rented a car in Austin, Texas, through National for 40 days. Since it was for a long period, National split it into two reservations. It charged me correctly for these -- $1,212 and $423 -- and I returned the car without incident.

Two months later, the company charged me another $1,357. I contacted Enterprise, which owns National,...Read more

Travel Troubleshooter: RVshare Keeps Security Deposit After Renter Returns His Van

Travel / Travel Troubleshooter /

Q: I rented a Mercedes van for two weeks through RVshare, a rental company. It rained on the way home, and water leaked through the air conditioner vent. After I returned the van, RVshare kept my $1,500 deposit.

Here are a few facts about our rental: First, when it rained, the air conditioner vent would leak. The owner of the van lied and said ...Read more

 

Related Channels

Celebrity Travel

Celebrity Travel

By Jae-Ha Kim
Rick Steves' Europe

Rick Steves' Europe

By Rick Steves' Europe
Taking The Kids

Taking The Kids

By Eileen Ogintz

Comics

Poorly Drawn Lines Andy Marlette Dave Granlund Crankshaft Doonesbury Clay Bennett